Expert Norton Review 2018

Overview

Norton antivirus is seen to be one of the most reliable antivirus providers on the market. It provides comprehensive coverage across a range of devices and earned a perfect score from AV-Test Institute. While ICSA Labs and West Coast Labs don’t test Norton antivirus software, they both certify the software for malware removal and detection. Most independent tests found that it identified and blocked 80% of known threats. That’s a pretty impressive feat.

What we appreciated the most about Norton antivirus was its easy of use. The interface is user-friendly and highly intuitive. This is refreshing and particularly useful for less tech savvy users. It is regarded by many as one of the best antivirus providers on the market and is very good at detecting new threats.

Compatibility

Norton antivirus is compatible with both Mac and PC as well as a range of mobile devices. The important thing is to choose your antivirus software carefully. The Standard package, for example, provides protection for only one device (PC or Mac). For users looking for more comprehensive coverage which covers multiple devices the Deluxe and Premium plans might be a good option.

 
Spyware, Malware & Ransomware Scans

When it comes to detecting and removing malware and Ransomware, Norton is an efficient and reliable solution. AV-Tests found that the software removed 100 percent of well-known threats, and was found to be extremely effective when it comes to zero-day malware threats. In fact, when it comes to removing these threats, Norton performs far better than other antivirus software.

One of the most impressive things about Norton’s approach to malware is that it deals with the issue immediately. Once a threat of this level has been detected, Norton simply deals with it without asking a user for permission. Additionally, their Symantec Endpoint Protection 12 software is configured to handle Ransomware threats with accuracy.  

Email Scans

In all tests run by PC Mag it was found that Norton didn’t block any valid email. This is significant and means you can use the software with the peace of mind that none of your important emails will get caught in your spam folder. Norton does have some room for improvement however. One PC Mag test found that the scanner did fail to detect 10% or spam. While disappointing, we don’t think this is a deal breaker. Norton still offers top notch email protection.

Download Protection

Norton offers a live site advisor which scans all links before you click them. This ensure you can surf the internet with peace of mind. The sophisticated scanner checks online content for everything from spyware, and spam to phishing viruses. There’s an option to configure level of download protection. You could, for example, configure Norton to block all suspicions downloads without the option to download them.

Real-time Scanning

We were very impressed with Norton’s real-time scanning which blocked almost all threats in real-time. Most tests indicate that it was able to block 80% of threats in real-time. While efficient, we didn’t like the way the software alerts you to real-time threats. When the anti-virus picks up any threats a small alert window pops up and then disappears. This isn’t helpful, and it’s easy to miss an important alert.

Privacy Policy

Norton does its best to protect its users privacy and only collects data where relevant for improving the software or keeping one safe. All data is securely stored so you never need to worry it might get into the wrong hands.

Customer Support

The one aspect of Norton’s offering that needs work is its customer support. This leaves a lot to be desired and includes a knowledge base, phone and chat support. What we didn’t like is that if you need more advanced technical support you have to pay for it separately.

StandardDeluxePremium
Price per year £19.99 £29.99 £39.99
Devices 1 5 10
License duration 1 year 1 year 1 year
Anti-spam
Anti-spyware
Anti-adware
Anti-malware
Real-time protection
Email protection
Wi-Fi protection
Parental control
Supports Mac

Video Review

Joe Schwartz | Antivirus UK Editor

Our chief content editor, Joe manages a diverse team of content writers. He holds a degree in online communications and his writing has been featured in a wide range of online publications.

Pros
  • Malicious URL blocking
  • 100% malware detection
  • Not resource heavy
Cons
  • Parental controls not included
  • Customer support lacking
Bottom Line
Norton comes with the added protection you need to keep your computer running at its best.
Compatibility
Windows Vista, Windows XP, Windows 10, Windows 8, Windows 7, MAC OS x, iOS, Android
Top 5
1
9.8
2
9.1
3
8.7
4
8.4
5
6.9

Compare Similar Products

9.8
Score
Removal quality
Threat updates
Detection rates
Technical support
9.1
Score
Removal quality
Threat updates
Detection rates
Technical support
8.7
Score
Removal quality
Threat updates
Detection rates
Technical support
8.4
Score
Removal quality
Threat updates
Detection rates
Technical support
6.9
Score
Removal quality
Threat updates
Detection rates
Technical support

TOP